Walmart.com is a lot like your neighborhood Walmart store. We feature a great selection of high-quality merchandise, friendly service and, of course, Every Day Low Prices. We also have another goal: to bring you the best shopping experience on the Internet.
Founded in January 2000, Walmart.com is a subsidiary of Wal-Mart Stores, Inc. Our headquarters is on the San Francisco Peninsula near Silicon Valley, where we have access to the world’s deepest pool of Internet executive and technical talent.
But we think of ourselves, first and foremost, as a retailer. So our ties to Bentonville, Ark. – where Sam Walton opened the first store that bore the Walton name and where Wal-Mart Stores, Inc., is still based – give us our foundation.
Walmart as we know it today evolved from Sam Walton’s goals for great value and great customer service. “Mr. Sam,” as he was known, believed in leadership through service. This belief that true leadership depends on willing service was the principle on which Walmart was built, and drove the decisions the company has made for the past 50 years. So much of Walmart’s history is tied to the story of Sam Walton himself, and so much of our future will be rooted in Mr. Sam’s principles.
Sam Walton was born in 1918 in Kingfisher, Oklahoma. In 1942, at the age of 24, he joined the military. He married Helen Robson in 1943. When his military service ended in 1945, Sam and Helen moved to Iowa and then to Newport, Arkansas. During this time, Sam gained early retail experience, eventually operating his own variety store.
In 1950, the Waltons left Newport for Bentonville, where Sam opened Walton’s 5&10 on the downtown square. They chose Bentonville because Helen wanted small-town living, and Sam could take advantage of the different hunting seasons that living at the corner of four states had to offer.
Inspired by the early success of his dime store, and driven to bring even greater opportunity and value to his customers, Sam opened the first Walmart in 1962 at the age of 44 in Rogers, Arkansas.
“The secret of successful retailing is to give your customers what they want. And really, if you think about it from your point of view as a customer, you want everything: a wide assortment of good-quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.” Sam Walton (1918-1992)
We foster the ideals of our parent company
From modest beginnings in northwestern Arkansas, Walmart has grown to become a worldwide household name. At the heart of Walmart’s growth is the unique culture that Mr. Sam built. His business philosophy was based on the simple idea of making the customer No. 1. He believed that by serving the customer’s needs first, his business would also serve its associates, shareholders, communities and other stakeholders. Our goal at Walmart.com is to bring Mr. Sam’s culture and philosophy to the Internet.
With Bentonville’s support, Walmart.com taps into many things that have made Walmart a universally known brand – like excellent supplier relationships, highly efficient systems, an unswerving commitment to Sam Walton’s “Always Low Prices” philosophy and unrivaled retailers who strive to make the customer No. 1.
Another Walmart.com goal – providing easy access to more of Walmart – is evident in the more than 1,000,000 products available online and in the innovative businesses that Walmart.com continues to develop, such as Music Downloads and 1-Hour Photos, which gives customers the convenience of ordering products online and picking them up at a local Walmart.
In short, Walmart.com is passionate about combining the best of two great worlds – technology and world-class retailing – to give customers a wide assortment of their favorite products, Every Day Low Prices, guaranteed satisfaction, friendly service, convenient hours (24 hours, 7 days a week) and a great online shopping experience.